Effective date: October 23, 2026

This Privacy Policy explains what personal information MetroBud NYC (“MetroBud”, “we”, “us”) collects through https://metrobudnyc.com/ (the “Site”), how we use it, who we share it with, how long we keep it, and the choices you have. It applies to the Site, your MetroBud account, your orders and deliveries, and the emails and messages we send you. Questions: contact@metrobudnyc.com.

Google user data (Sign in with Google)

The MetroBud app (“MetroBud”, the Google sign-in for metrobudnyc.com) lets you create an account or log in to metrobudnyc.com with your Google account. This section explains exactly how MetroBud accesses, uses, stores, shares, retains and deletes Google user data.

What Google user data we access

When you choose “Continue with Google” and give permission on Google’s consent screen, MetroBud requests only the openid, email and profile scopes and receives:

  • your name,
  • your email address,
  • your profile picture, and
  • your Google account ID.

MetroBud does not request or access your Gmail, Google Drive, Google Contacts, Google Calendar, location history, or any other Google data.

How we use Google user data

We use this data only to:

  • create your MetroBud customer account, or log you into your existing account that uses the same email address,
  • fill in your name and email address on your account, and
  • show your profile picture on your account.

We do not use Google user data for advertising, we do not sell it, and we do not use it to train artificial intelligence or machine learning models.

How we store and protect Google user data

Your name, email address, profile picture and Google account ID are stored in your MetroBud customer account in our website database on our secured web server. The site is served over HTTPS, and access to the database is limited to the staff who run orders and customer support.

How we share Google user data

We do not share, sell, rent or transfer Google user data to third parties, except: our web hosting provider, which stores our database on our behalf; when you ask us to; or when required by law. Your name and the email on your account may be used to fulfill and support your orders as described in this policy.

How long we keep Google user data and how to delete it

We keep Google user data for as long as your MetroBud account exists. You can remove MetroBud’s access to your Google account at any time at myaccount.google.com/permissions. To delete your account and all Google user data we hold, email contact@metrobudnyc.com from the email on your account; we delete it and confirm by email within 30 days, except records we must keep by law (such as order records).

Limited Use

MetroBud’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information we collect

Information you give us

  • Account information: name, email address, phone number and password (stored only as an encrypted hash) when you create an account.
  • Order and delivery information: delivery address, apartment or unit number, phone number, items ordered, order notes, delivery instructions and order history.
  • Age verification: our drivers check a government-issued ID at delivery to confirm you are 21 or older.
  • Payment information: the payment method you choose (cash, crypto wallet or card). Card payments are processed by a third-party payment processor.
  • Communications: messages you send us by email, text or the contact form, and reviews you submit.
  • Email sign-up: your email address when you join our email list.

Information from sign-in providers

If you sign in with Google or Apple, we receive the information described in the “Google user data” section above (for Google), or your name and email address (for Apple).

Information collected automatically

  • Device and log data: IP address, browser type, device type, pages visited, referring page, and date and time of visits.
  • Cookies: cookies that keep you logged in, keep your cart, remember your preferences, help prevent fraud and coupon abuse (including a device identifier cookie), and measure site traffic and ad performance.

How we use your information

  • To create and manage your account and let you log in, including with Google or Apple.
  • To process, deliver and support your orders, and to contact you about them.
  • To confirm you are 21 or older.
  • To prevent fraud, duplicate accounts and misuse of coupons or promotions.
  • To send order updates, account emails and, if you subscribed, marketing emails. You can unsubscribe at any time using the link in any email.
  • To answer your questions and provide customer service.
  • To understand how the Site is used and improve it.
  • To comply with the law.

How we share information

We do not sell your personal information. We share it only with service providers that help us run the business, and only what they need to do their job:

  • our delivery drivers (your name, delivery address, phone number and order) to complete your delivery,
  • our website hosting and security providers (including Cloudflare),
  • our payment processors, for card and crypto payments,
  • our email service provider (Klaviyo), to send order and marketing emails,
  • analytics and advertising tools (Google Analytics and Google Ads), which receive usage data such as pages viewed, not your Google Sign-In data,
  • authorities, when the law requires it or to protect our rights, customers or staff.

How we store and protect your information

Your information is stored on our secured web server and in the systems of the service providers listed above. The Site uses HTTPS encryption, passwords are stored only as hashes, and access to customer data is limited to staff who need it to run orders and support.

How long we keep your information

We keep account and order information for as long as your account is open and as long as needed for order records, fraud prevention, tax and legal requirements. Google Sign-In data is kept only while your account is linked to Google. Marketing email data is kept until you unsubscribe or ask us to delete it.

Your choices and how to delete your data

  • Unlink Google: you can remove MetroBud’s access to your Google account at any time at myaccount.google.com/permissions.
  • Delete your data: email contact@metrobudnyc.com from the email on your account and ask us to delete your account. We will delete your account, including any Google Sign-In data, except records we must keep by law, and confirm by email.
  • Access or correct your data: you can update your details in My Account, or email us for a copy.
  • Marketing emails: use the unsubscribe link in any email.
  • Cookies: you can block or delete cookies in your browser settings. Some features, such as login and the cart, need cookies to work.

Your privacy rights

Depending on where you live (for example California under the CCPA, or the EU and UK under the GDPR), you may have the right to know what personal information we hold about you, to get a copy of it, to correct it, to delete it, to restrict or object to its processing, and to opt out of its sale (we do not sell personal information). To use any of these rights, email contact@metrobudnyc.com. We will respond within 30 days and will not treat you differently for using your rights.

Age requirement (21+)

Our Site and services are only for adults 21 years of age or older. You must be 21 or older to create an account, place an order or receive a delivery, and we check ID at delivery.

MetroBud NYC does not knowingly collect personal information from anyone under 21. If you believe someone under 21 has given us personal information, email contact@metrobudnyc.com and we will delete it.

Changes to this policy

We may update this policy. We will change the effective date at the top when we do, and for significant changes we will notify account holders by email.

Contact us

MetroBud NYC
Email: contact@metrobudnyc.com
Website: https://metrobudnyc.com/

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